FAQ

Once your order is placed, you will receive a confirmation email. We then begin processing your order, which typically takes 5 to 10 business days, though it may take longer during high-demand periods or capsule release weeks.

After your order is processed and payment is confirmed:

• Domestic Shipping takes approximately 6 to 12 business days
• International Shipping takes approximately 10 to 15 business days

Please note that shipping times may vary based on your location and external carrier delays. You will receive a tracking number via email once your order has shipped.

We appreciate your patience and support of our exclusive, small-batch releases.

All sales are final. Due to the exclusive, small-batch nature of our merchandise capsules, we are unable to accommodate size exchanges or returns resulting from customer ordering errors.

We will only accept exchanges for items that were incorrectly shipped (wrong item or size) upon our error. If you receive an incorrect order, please contact us within 7 days of delivery with your order number and a photo of the item received.

We appreciate your understanding and support of our limited-edition releases.

Please contact us immediately if your item is defective/damaged. We will require visual evidence of the garment in order to review the damage and try to find a solution. If your order was delivered over 30 days ago, we cannot assist with a damaged inquiry. No exceptions.